Refund policy

RETURNS, REFUNDS & EXCHANGE POLICY

We want you to love what you wear. If something is not right, here is how we handle it.

Returns & exchanges:

  • You can request a return or a size exchange within 7 days of delivery.
  • Items must be unused, unwashed, and returned with all tags intact and in their original condition.
  • For hygiene and quality reasons, items that have been worn or washed cannot be returned unless they are defective.

Wrong or defective items:

  • If you receive a wrong item, a defective piece, or a print error, tell us within 7 days of delivery at support@advnwear.com (or through the Contact page on this store), with your order number and a photo of the issue. We will replace it free of cost or refund you in full — your choice.

How to start a return:

  1. Email support@advnwear.com (or use the Contact page on this store) with your order number and the reason.
  2. We will confirm your request and share return instructions. Where courier pickup is available in your area, we will arrange it.
  3. Once we receive the item and it passes a quality check, your refund or exchange is processed.

Refunds:

  • Approved refunds are issued to your original payment method within 5–7 business days of the item passing quality check.
  • For exchanges, the replacement is dispatched after we receive the returned item, subject to stock availability.

Items marked as final sale (if any) are not eligible for return or exchange unless defective.